I am going to boycott your establishment and where as you might grab that person you are targeting to come in and spend that seven or eight dollars you will be missing the thirty dollars from my family. I am an adoptive father of three wonderful children whose biological families were destroyed by drugs and alcohol. This says something about the values of your company. I think that your obviously pandering or catering to a market share for the pot smoking crowd as indicated by the name of the meal and the depiction of the characters within the commercials. I wanted to say that the newest campaign you are running with the munchies meal is offensive. I wanted you to know I am posting here because the official jack in the box complaints page does not work. When customers such as yourself called the company, what was the outcome and did your experience match our experience? Take a few moments to share your thoughts and concerns with us. The call went smooth the the overall customer experience was ideal. Although the total wait time was less than 2 minutes, the initial part of the call was quite confusing. After selecting 0, the call connected directly to the customer service department. When all hope appeared to be lost, the tenth option instructed customers to select 0 for operator assistance. Jack in the Box provided nine (9) different options, none being for the customer service department. What we encountered was something completely different. We contacted the customer support hotline expecting an option for the customer service department. Our ExperienceĪt times, customers need to learn things the hard way. If your issue is time sensitive and you need an answer right now, contact the customer service team by phone as there will likely be a wait period for an answer via email. You can find the customer service email form at: Sending an email to Jack in the Box is as simple as click, info, send. When it comes to connecting with Jack in the Box customer service on social sites, we’ve got you covered. The company has been through the ringer a few times with tainted food scares, but the restaurant always came out on top. The Jack in the Box website, available at, is all about the restaurant, food and experience of dining at Jack in the Box. Jack in the Box IncAttn: Customer Service9330 Balboa AveSan Diego, CA 92123 Official Website Even with this attention line, however, writing a letter remains the slowest way to contact Jack in the Box customer service. Address your letter to the corporate office with an attention line to the customer service team for fastest processing. Writing a letter may seem like a thing of the past, but it may just be the answer you’re looking for. You can contact the Guest Relations department of Jack in the Box customer service between 7 AM and 4 PM Monday to Friday PT. Click here to leave a comment about your customer service experience. Jack in the Box offers many meal options, but they also allow customers to build a meal online so they know exactly how many calories that meal contains – perfect for the dieter on the go. The company went through a few hard years when tainted food was found at some restaurants, but despite the down time, the company came back and is now considered a popular spot to stop for great family dining. Jack in the Box is a consumer restaurant that’s been around since 1951. Contacting Jack in the Box Customer Service Center
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